📦 Refund & Return Policy

Refund & Return Policy

At Euroboutique, we care about your satisfaction and shopping experience.
We understand that sometimes things don’t go as planned — that’s why we’ve made our return and refund process simple, transparent, and customer-friendly.

💬 Our Promise

We want you to shop with total confidence.
If your item doesn’t meet your expectations, we’ll do our best to make it right — whether that means a replacement, exchange, or refund.

🔁 Returns

You have 30 days after delivery to request a return.

Items must be unused, in their original packaging, and in the same condition as when received.

To start a return, email us at 📧 boutiqueseuro@gmail.com with your order number and photos (if applicable).

Our team will respond within 24–48 hours to guide you through the next steps.

 

💸 Refunds

Once your return is received and inspected, we’ll notify you by email.

If approved, a refund will be issued automatically to your original payment method within 5–10 business days.

Shipping costs are non-refundable unless the product arrived damaged or defective.

We’re committed to fair and honest solutions — no unnecessary delays or hidden fees.

🔄 Exchanges

If you received the wrong size, color, or a damaged item, don’t worry — we’ll replace it for free.
Simply email us at boutiqueseuro@gmail.com, and we’ll take care of the rest.

 

🚫 Non-Returnable Items

For hygiene and safety reasons, some products cannot be returned:

Gift cards

Sale or clearance items

Personal care or hygiene products (e.g., earbuds, underwear)

 

❤ Our Commitment

Your trust means everything to us.
Every order is checked and packaged with care.
If you ever have a concern or question, contact us anytime at boutiqueseuro@gmail.com — our customer care team is always happy to help.

 

✅ Shop with confidence — your satisfaction is 100% guaranteed at Euroboutique.